Website & Account Cancellation ProcessComplete the 2-step process to successfully cancel your account.
- Your website will not be canceled until you complete the 2-step process.
- Hosting fees will continue to accrue until your website is canceled in entirety.
- any hosting fees owed are due immediately upon cancellation of your site.
Step 1: Email Your Cancellation Request
All fields must be filled in to submit your request
Please allow 30 minutes for this form to be received before calling to complete Step 2 of the website cancellation process.
Notice: Your website cancellation is effective 24 hours after completing both Step 1 and Step 2 of the cancellation process. To avoid paying an upcoming monthly hosting fee, you must submit your cancelation request seven days prior to the hosting charge date. Any requests made within seven days of the hosting charge will still incur a hosting charge; hosting payments are non-refundable.
Canceling your eMerchantClub website does not cancel your Smart Living Company membership. If you received a free Enterprise membership to Smart Living Company as part of your eMerchantClub website package, canceling your website will revert your Smart Living Company membership back to your original membership level. You will then resume responsibility for any associated monthly or yearly Smart Living Company membership fees (if applicable).