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Experiencing financial hardships due to the COVID-19 pandemic? We may be able to HELP

If you wish to cancel your membership

Here’s what to expect (please review)

In order to successfully cancel your eMerchantClub website and discontinue any ongoing hosting charges, you must complete the two-step process that is outlined in section 4 of the standard membership rules you agreed upon purchasing your site.

  • Your website will not be canceled before you complete the two-step process.
  • Hosting fees will continue to accrue until your website is cancelled entirely.
  • Your website data will be deleted.
  • Any hosting fees owed are due immediately upon cancelation of your site.
Notice: Your website cancellation is effective 24 hours after completing both Step 1 and Step 2 of the cancellation process. To avoid paying an upcoming monthly hosting fee, you must submit your cancellation request 7 days prior to the upcoming hosting charge date. Any request made within 7 days of the hosting charge will still incur a hosting charge; hosting payments are non-refundable. Your cancellation request is not complete until you complete both steps.
Did you know many of our members that cancel never spoke to technical support? Call them today for assistance: 877-384-4691
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